General Inquiries and Inforce Business Support
Hours: 8:30 a.m. – 7:00 p.m. ET
1-800-563-6237 x.444
member.services@serenialife.ca
Product and Sales Support
Joe Raine, District Manager, ON, MB
519-501-8614
jraine@serenialife.ca
Ray Zadrey, District Manager, SK, AB, BC
780-278-7710
rzadrey@serenialife.ca
Contracting, Compensation or Marketing Support
1-800-563-6237 x252 | distributionsupport@serenialife.ca
Technology Support – Help Desk
1-800-563-6237 x.321
help.desk@serenialife.ca
Unique Member Benefits
1-800-563-6237 x271
memberbenefits@serenialife.ca
For Career Financial Representatives
New Business and Underwriting Support
1-800-563-6237 x230
newbusiness@serenialife.ca
underwriting@serenialife.ca
For Independent Brokers
Broker Support Network
General Requests
bsn@serenialife.ca
Todd Straus, Director Business Development
226-808-6207
tstraus@serenialife.ca
Kevin Zakus, Director Business Development
778-215-7230
kzakus@serenialife.ca
Broker New Business and Underwriting questions
1-800-563-6237 x231
broker_newbusiness@serenialife.ca
underwriting@serenialife.ca